Hospitality Rooted in Tradition, Elevated by AI.
Grand Hotel Shivam was founded with a singular purpose: to deliver timeless Indian warmth, world-class comfort, and revolutionary 24/7 customer service where no guest is ever kept waiting.
"Atithi Devo Bhava" — The Guest is Divine
From the moment you step into our marble lobby or dial our phone number, you are treated like royalty. Whether you are traveling for business, planning a serene family vacation, or hosting a celebration, our dedicated team ensures your stay is seamless.
Every room is designed with soundproofed acoustic glass, hand-crafted timber accents, plush bedding, and high-speed fiber internet.
Boutique Suites
Phone Hold Times
Grand Hotel Shivam
Experience luxury living and immediate telephone care.
Meet Shivam — Your 24/7 AI Voice Concierge
Most hotel callers endure frustrating telephone hold music or busy signals. We solved this by developing Shivam, our proprietary autonomous AI voice receptionist. Powered by OpenAI Whisper Turbo, AWS Polly, and cutting-edge LLMs, Shivam answers incoming calls in milliseconds, converses fluently in both Hindi and English, verifies room availability live, and issues instant SMS confirmations.
Sub-500ms Turnaround
Instant conversational response with zero awkward pauses.
Bilingual Hindi & English
Ask in Devanagari Hindi or English with equal fluency.
Direct Database Booking
Instant room reservation lock and automated SMS voucher.
The Four Pillars of Excellence
Genuine Warmth
Attentive staff dedicated to anticipating your every need from arrival to departure.
5-Star Amenities
Heated infinity pool, holistic wellness spa, fine dining restaurant, and valet parking.
24/7 Availability
Front desk and AI voice line are always awake, prepared to answer inquiries day or night.
Safety & Privacy
Encrypted guest data, 24-hour premises security, and contactless check-in options.